With our standards based webphone, you can integrate any VOIP provider that support SIP over websockets.
Sounds complicated? Well here's a few steps you can use to determine and test if your favourite VOIP provider will work with our integrated solution:
- Make sure your VOIP provider has support for SIP over Websockets. We have a few confirmed providers such as OnSIP and Telnyx described in our guides.
If you need to ask your provider, tell them "My CRM has a WebRTC dialler built on jssip.net and I want to know if you support that. Their docs say that you need to have "SIP over Websockets"-support." and link to this article :-)
- Obtain the WSS endpoint from your provider, e.g.
wss://sip.mysipprovider.comand enter it in myphoner under
Manage -> Account -> Dialler -> Generic Webphone
- Set the dialling preferences for each agent that is going to use the webphone. Agents can do this themselves or you can do it from the user management section (
Manage -> Users).
- Now the webphone will appear on each lead for the agents that enabled it. Ready to start dialling.
Please note: You need to be on the Prospect plan to use our Generic Webphone.