What Happens to Caller ID Phone Numbers in 'Terminating' Status, and How Does Billing Work?
This article explains the lifecycle of Caller ID phone numbers in 'terminating' status and how they are billed.
What Does 'Terminating' Status Mean?
In Myphoner, deleting a Caller ID phone number does not result in its immediate removal. When you click the trash can icon to delete a number, you initiate a process called termination. In this 'terminating' status:
The Caller ID is scheduled to end but remains visible on your account.
The number will remain active and functional until its effective termination date. At this point, it will no longer renew.
The number remains selectable in all CID dropdowns (user preferences, list settings, client settings) so you can continue using it until the termination takes effect.
This design ensures that there is no abrupt interruption affecting calls during the active subscription period.
How Terminating Numbers Appear
Terminating numbers are clearly labeled throughout Myphoner so you always know which numbers are approaching their end date:
In all CID dropdowns, the number label includes the termination date, for example: "My Number (+1 12345678) -- Terminating March 31, 2026".
In the Phone Numbers management table (Manage -> Voice -> Phone Numbers), a "Terminating" badge appears in the status column. Hovering over the remarks icon shows the effective date and billing terms.
The remarks popover reads: "Terminating -- active until [date]. Billing continues as per carrier terms (current month plus next)."
Will I Be Billed for Caller IDs in 'Terminating' Status?
Yes. Billing continues as per carrier terms: the current month plus the next. When you purchase a Caller ID, you commit to at least one full billing period, so deleting a number partway through a month does not stop the charges for that month, and one further month is still billed after it. Once that period is over, billing and renewal cease automatically.
You can see the exact end date for any terminating number in the Phone Numbers table — it is shown in the remarks and alongside the number in every CID dropdown.
By ordering a phone number, you agree to the phone number terms.
Summary
Deleting a Caller ID initiates its termination rather than immediate removal.
Numbers in 'terminating' status remain visible, selectable, and active until their effective termination date.
All CID dropdowns show the termination date alongside the number name.
Billing continues as per carrier terms — the current month plus the next — after which renewal and charges stop automatically.