Myphoner

Jeppe Liisberg

Telephony & Dialler

Fully integrated telephony, baked right into the platform

Using Myphoner Voice

How do I create a Caller ID and add it to a user or list?

Create and Add Phone Numbers

Call Groups And Flows

Decide if calls should be recorded and who should have access to them when using Myphoner Voice

Call Recording Setup & Use

Groups of phone numbers/Caller IDs with smart behavior

Smart CIDs

Quick guide on how to use new "no answer time out", "postpone on busy" & "archive on invalid" features.

Intelligent retry

Learn how to add a new voicemail message for agents to use.

Uploading Voicemail

Why is there a button with a tape recording icon in my dialler?

Understanding Voicemail Disposition

How the dialer works when a lead holds more than one phone number

Sequential dialing: Power Dialer behavior with multiple numbers on a lead

How do I enable auto-dial?

What happens to Caller ID phone numbers in 'terminating' status, and how does billing work?

How are Myphoner's calling rates structured, and how can I estimate costs for my usage?

Are call minutes included? Do you offer a flat-rate option for the dialler?

What is the monthly cost for a Myphoner single-line power dialer seat?

Learn why US caller ID spam labels occur, why refunds don't apply, and how to manage number reputation.

Understanding Spam-Flagged Numbers in the US (Caller ID Reputation)

Learn about the ASR protection manager built into Myphoner Voice

What is Automatic ASR Protection?

Learn the best practices to keep your ASR & ACD high and manage your reputation within Myphoner

VoIP Reputation Management

Myphoner Voice

How do I start calling? Where is the phone?

How do I activate the dialler?

How to use our built-in webphone to call with your own Twilio account

Connect your Twilio account

Get your iPhone or Android hooked up to do your Myphoner calls.

Using a smartphone with Myphoner

How do I set up click-to-dial with a voip phone such as skype or zoiper to work with Myphoner

Using click-to-dial with a softphone with Myphoner

RingCentral users can use the RingCentral softphone desktop app to automatically dial a number by clicking on the phone number.

Using click-to-dial with RingCentral

Zoom Phone users can enable the click-to-dial feature to automatically dial a number by clicking on the phone number.

Using click-to-dial with Zoom Phone

Using Google Voice with Myphoner

What VOIP software do you support?

Using a third-party soft-phone with Myphoner

How do I configure and initiate calls using Myphoner's VOIP handles?

Alternative Calling Options

Privacy Policy

Terms of Use

Find answers and get help from Intercom Support and Community Experts

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