If you choose  Call Back as your action, the lead will push to the end of your queue, unless you have chosen a time for follow-up from the drop-down, in which case the lead will be injected to the top of your queue at that time.

You can edit the available options in the follow-up select box from your preferences under the "working"-tab.

Choosing the option "Any time" when selecting follow-up will push the lead to the end of the queue.

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