HEADS UP
We no longer support our native mobile apps for iPhone and Android. Please use the web app for mobile as described below.
To dial using your regular mobile subscription, simply log into Myphoner from your mobile phone's browser. Myphoner will direct you to a mobile page where you'll be prompted to call the leads you visit in your desktop browser when working your queue normally. Here's how you can expect things to look:
1. Log into Myphoner on the mobile phone
2. Start working your Myphoner queue in your desktop or laptop browser
3. Your phone will automatically prompt you to call the lead
Advanced tips and tricks
If the phone enters lock screen it may miss a lead. No worries, simply swipe down and release to refresh the lead and dial it.
For an even smoother experience, we recommend saving Myphoner to your Home screen:
On an iPhone, click the sharing icon at the bottom of the browser, then select "Add to Home Screen".
On an Android phone, click the menu button in the upper right corner, then select "Add to Home Screen".
To make sure you register call attempts versus connected calls in our reports as precise as possible, please visit the report settings and adjust the way reports define "Non-conclusive conversations" - go to Manage -> Settings -> Reports and change the "Define Non-Conclusive Conversations" to either Schedule actions or specific categories.
Troubleshooting
On Android with Chrome: If you keep getting logged out or taken back too far when navigating back to Myphoner from the phone call, then here are a few things you can do:
Use the Overview button and switch back to Myphoner instead of using the Back button
Make sure you are not looking at a lead when logging in on your phone so that the first screen on the phone says "No lead selected". Only then start working your queue from your desktop/laptop computer.
Legacy mobile app no longer supported
Please note: Our native mobile apps for iPhone and Android are no longer supported. Please use the web app for mobile as described above.