Getting Started

Introductions to the various features in myphoner

Jeppe Liisberg avatar Mariana avatar
48 articles in this collection
Written by Jeppe Liisberg and Mariana
Setting up telephony

Using Myphoner Voice

Fully integrated telephony, baked right into the platform
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Understanding Voicemail Disposition

Why is there a button with a tape recording icon in my dialler?
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Setup Text Messaging Integration

Learn how to setup text messaging for your team.
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Intelligent retry

Quick guide on how to use new "no answer time out", "postpone on busy" & "archive on invalid" features.
Mariana avatar
Written by Mariana
Updated over a week ago

Uploading Voicemail

Learn how to add a new voicemail message for agents to use.
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Call Groups And Flows

Set up your call groups and flows!
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Using a smartphone with Myphoner

Get your iPhone or Android hooked up to do your Myphoner calls.
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Connect your Twilio account

How to use our built-in webphone to call with your own Twilio account
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Create and Add The Caller ID

How do I create a caller ID and add it to a user or list?
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Smart CIDs

Groups of phone numbers/Caller IDs with smart behavior
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Using click-to-dial with a softphone with Myphoner

How do I set up click-to-dial with a voip phone such as skype or zoiper to work with Myphoner
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Using click-to-dial with RingCentral

RingCentral users can use the RingCentral softphone desktop app to automatically dial a number by clicking on the phone number.
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Using click-to-dial with Zoom Phone

Zoom Phone users can enable the click-to-dial feature to automatically dial a number by clicking on the phone number.
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Using Google Voice with Myphoner

Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago