Getting Started

New To Myphoner? Start Here

Learn how to setup Myphoner

Written by Daniel Vincent
Updated over a week ago

Upload a list of leads

How to import leads from an excel or csv file.

Written by Jeppe Liisberg
Updated over a week ago

Defining and configuring fields

Tweak your lead data to work the way you want it.

Written by Jeppe Liisberg
Updated over a week ago

Tweaking your List with settings

Configure agent access, Segments, deduplication and more...

Written by Jeppe Liisberg
Updated over a week ago

Add leads manually to Myphoner

Create an empty list and add leads manually

Written by Jeppe Liisberg
Updated over a week ago

How to Create Lead Segments

Split a list by filtering on configurable conditions.

Written by Jeppe Liisberg
Updated over a week ago

Automated Deduplication

How to handle duplicate leads in bulk operations

Written by Jeppe Liisberg
Updated over a week ago

Enable Auto claiming

Learn how to ensure your agents automatically claim leads based on a few rules

Written by Daniel Vincent
Updated over a week ago

Queue Algorithm

Implement account wide queue settings that work for your team

Written by Daniel Vincent
Updated over a week ago

Create Text Message Templates

Easily create & edit text message templates for your team

Written by Daniel Vincent
Updated over a week ago

Work Your Queue

How do I select the next lead to call?

Written by Jeppe Liisberg
Updated over a week ago

Distribute leads to your team

How claiming and dynamic lead distribution works

Written by Jeppe Liisberg
Updated over a week ago

How to Send Email

We provide a simple yet powerful email integration with email templates through your own email account.

Written by Jeppe Liisberg
Updated over a week ago

How to Use the Email Dropbox

Easily track email conversations by using your personal email dropbox.

Written by Jeppe Liisberg
Updated over a week ago

Email Template

How cam I create and use email templates?

Written by Carlos Chersia
Updated over a week ago

Using Myphoner Voice

Fully integrated telephony, baked right into the platform

Written by Daniel Vincent
Updated over a week ago

Setup Text Messaging Integration

Learn how to setup text messaging for your team.

Written by Daniel Vincent
Updated over a week ago

Intelligent retry

Quick guide on how to use new "no answer time out", "postpone on busy" & "archive on invalid" features.

Written by Volodymyr Diadchenko
Updated over a week ago

Uploading Voicemail

Learn how to add a new voicemail message for agents to use.

Written by Daniel Vincent
Updated over a week ago

Call Groups And Flows

Set up your call groups and flows!

Written by Carlos Chersia
Updated over a week ago

Using a smartphone with Myphoner

Get your iPhone or Android hooked up to do your Myphoner calls.

Written by Jeppe Liisberg
Updated over a week ago

Connect your Twilio account

How to use our built-in webphone to call with your own Twilio account

Written by Daniel Vincent
Updated over a week ago

Create and Add The Caller ID

How do I create a caller ID and add it to a user or list?

Written by Carlos Chersia
Updated over a week ago

Using a softphone with Myphoner

How do I set up a voip phone such as skype or zoiper to work with Myphoner

Written by Jeppe Liisberg
Updated over a week ago

Using Google Voice with Myphoner

Written by Jeppe Liisberg
Updated over a week ago

Time Tracking for Managers

Manage all time tracking features!

Written by Carlos Chersia
Updated over a week ago

How to Add Users

Start working in a team. Learn how to add and manage users here.

Written by Jeppe Liisberg
Updated over a week ago

Configure Agent Reports

Learn how to configure agent report card to show the data you really care about.

Written by Daniel Vincent
Updated over a week ago

Enhanced Email Integrations

Learn how to add the same email to multiple users and lists.

Written by Daniel Vincent
Updated over a week ago

Buying & Removing Seats

Buying Seats & Adding Users

Written by Daniel Vincent
Updated over a week ago

Manage Pipeline Automations

How to move leads using pre-configured rules

Written by Daniel Vincent
Updated over a week ago

Manage Clients

All you need to know about the "clients" tab and how to use it!

Written by Carlos Chersia
Updated over a week ago

Saved Exports

Learn how to easily save and run exports out of Myphoner

Written by Daniel Vincent
Updated over a week ago

Duplicates Report

Written by Carlos Chersia
Updated over a week ago

Lead View Deduplication

Written by Carlos Chersia
Updated over a week ago

Automatic Deduplication

Find your duplicates!

Written by Carlos Chersia
Updated over a week ago

Deduplication by List or Campaign

find duplicates in a specific list!

Written by Carlos Chersia
Updated over a week ago

Integration Strategies

What you should consider when looking to integrate Myphoner with other apps

Written by Jeppe Liisberg
Updated over a week ago

Pipedrive Integration using Zapier

Learn how to send a qualified lead to Pipedrive

Written by Daniel Vincent
Updated over a week ago

Set Appointments With Zapier

Learn how to setup your calendar with Myphoner and simply set meetings.

Written by Daniel Vincent
Updated over a week ago