In Myphoner you can change the dispositions (action buttons) to suit your companies unique definitions. If you don't like to Call back; Winner; Loser, Archive or Skip you can change the terms!

How to Change Dispositions

Check out the video or go through the steps outlined below

  1. Go to Manage > Account > Workflow settings, under Lead Actions.

  2. Next to the specific action name you can remove the current and add your own.

  3. Click Save to make the change.

Important to note:

  1. The change is made account-wide for all users.

  2. The action that is completed remains the same, thus when clicking the traditional green Winner button the lead will be marked as won & removed from the queue.

Next: Configure action button categories

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