Myphoner

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Jeppe Liisberg

Can I upload an excel spreadsheet directly?

How do I import an excel file to Myphoner?

Can I upload a file and append it to or update an existing list?

How do I import into an existing list?

Use export/import with UUIDs to easily edit and update leads in bulk

How to bulk update leads

Do you integrate with my CRM system?

How do I get started with Zapier

Import, Export and Integration of data

Decide if calls should be recorded and who should have access to them when using Myphoner Voice

Call Recording Setup & Use

How do I start calling? Where is the phone?

How do I activate the dialler?

What VOIP software do you support?

How do I enable auto-dial?

How are Myphoner's calling rates structured, and how can I estimate costs for my usage?

Are call minutes included? Do you offer a flat-rate option for the dialler?

What is the monthly cost for a Myphoner single-line power dialer seat?

Calling, Dialers and VOIP (Voice Over IP) software

Learn how to quickly setup your billing address & payment method in Myphoner

Setting Up Payment in Myphoner

Integrating Single Sign-On (SSO) with Your Myphoner Account

Learn the benefits of archiving a user versus deleting one.

Archiving a User

How do I change my subscription?

How to monitor agent activities when using the dialer

Live Monitoring

How do I cancel my subscription?

How do I add or remove users?

How do I change my time zone?

Using Your API Key

Upgrade Your Plan

How can I request a change in the Account Owner on Myphoner?

Blind Mode is a security feature that hides sensitive lead contact information from agents, while still allowing them to make calls and send emails as usual.

Blind Mode: Protect Lead Contact Details While Agents Work Normally

Account and User Management

How to find leads by name, phone number or other data points.

Searching Leads

Understand how to sort or narrow down the queue to the leads that meet certain criteria

Using Advanced Queue Filters

Can multiple agents work on the same list?

What is a Blocklist?

Dispositions otherwise known as action buttons are completely configurable to suit you're unique needs

Can I change dispositions?

Delete Leads

What happen when I merge duplicate leads?

How do I delete a list?

Learn how to manually add a lead to an existing list.

How to manually add a lead

Lead Scoring: Automatically Prioritize Your Best Sales Leads with Myphoner's 0-100 Scoring System

Understanding the Lead Scoring System

Lead Management and Workflow

Does Myphoner have an API?

How to use our built in editor to easily create templates, scripts & more

How to use the text editor & upload images

Learn what a non-conclusive conversation is and how to set it up within Myphoner.

Non-Conclusive Conversation

Understanding what colleagues are in Myphoner

What are colleagues?

Learn about the different agent report metrics & what they mean.

Understanding Agent Report Metrics

How do I download a list?

Does this software work in my country?

Is my data safe with you?

Learn what the lock icon means and how it works

Lock Notification Icon

Reset Your Password/Forgot Password

General questions

Privacy Policy

Terms of Use

Find answers and get help from Intercom Support and Community Experts

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FAQ

Import, Export and Integration of data

Calling, Dialers and VOIP (Voice Over IP) software

Account and User Management

Lead Management and Workflow

General questions