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FAQ

FAQ

Frequently Asked Questions

Jeppe Liisberg avatar Daniel Vincent avatar
20 articles in this collection
Written by Jeppe Liisberg and Daniel Vincent

Reset Your Password/Forgot Password

How to Reset Your Password
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Written by Daniel Vincent
Updated this week
Import, Export and Integration of data

How do I import an excel file to Myphoner?

Can I upload an excel spreadsheet directly?
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Written by Jeppe Liisberg
Updated over a week ago

How do I import into an existing list?

Can I upload a file and append it to or update an existing list?
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Written by Jeppe Liisberg
Updated over a week ago

How to bulk update leads

Use export/import with UUIDs to easily edit and update leads in bulk
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Written by Jeppe Liisberg
Updated over a week ago

Do you integrate with my CRM system?

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Written by Jeppe Liisberg
Updated over a week ago

How do I get started with the Zapier integration?

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Written by Jeppe Liisberg
Updated over a week ago
Calling, Dialers and VOIP (Voice Over IP) software

How do I activate the dialler?

How do I start calling? Where is the phone?
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Written by Jeppe Liisberg
Updated over a week ago

What VOIP software do you support?

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Written by Jeppe Liisberg
Updated over a week ago

How do I enable auto-dial?

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Written by Jeppe Liisberg
Updated over a week ago
Account and User Management

How do I change my subscription?

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Written by Jeppe Liisberg
Updated over a week ago

How do I cancel my subscription?

How do I delete my account?
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Written by Jeppe Liisberg
Updated over a week ago

How do I add or remove users?

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Written by Jeppe Liisberg
Updated over a week ago

How do I change my time zone?

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Written by Jeppe Liisberg
Updated over a week ago
Lead Management and Workflow

Can multiple agents work on the same list?

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Written by Jeppe Liisberg
Updated over a week ago

What happen when I merge duplicate leads?

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Written by Jeppe Liisberg
Updated over a week ago

How do I delete a lead?

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Written by Jeppe Liisberg
Updated over a week ago

How do I delete a list?

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Written by Jeppe Liisberg
Updated over a week ago
General questions

What languages do you support?

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Written by Jeppe Liisberg
Updated over a week ago

Does this software work in my country?

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Written by Jeppe Liisberg
Updated over a week ago

Is my data safe with you?

Are you compliant with GDPR
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Written by Jeppe Liisberg
Updated over a week ago