All it takes to leave a voicemail is a click of a button!
Before you can use voicemail drop in your workflow you need to ensure:
Your account is on the Plus or Premium plan.
Voicemail drop has been activated for your account by the Myphoner team. It is not enabled by default — contact support via the messenger and our team will run a short review and switch it on for you.
You are using Myphoner Voice in the dialler.
A manager has uploaded a voice file and allocated it to your user account.
Using Voicemail Drop - Description
When on a call and the call goes to voicemail it's important to wait for the voicemail tone - and only then:
Click on Voicemail
Select the voicemail file
You can then move to the next lead and the message will complete in Myphoner leaving you to focus on the next lead.
The lead is automatically dispositioned as Call back → Voicemail when you drop a voicemail — no manual disposition is needed. It will re-appear in your queue at the scheduled follow-up time. If you'd rather archive or move leads after leaving a voicemail, set up a pipeline automation that triggers on the voicemail disposition.
Selecting Voicemail Drop from the diallers' voicemail menu.
If you reached a voicemail but did not drop a message, it can still be beneficial to let the system know the call reached a voicemail, as it will be used in the activity reports. (These manual steps are only needed when you don't use voicemail drop — dropping a voicemail handles the disposition automatically, as described above.) You can do so in two ways:
Select "Hangup with disposition 'Voicemail'" from the diallers' voicemail menu (see above) - this will hang up the call and stay on the lead for post-processing.
Select Call back -> Voicemail (make sure you have created the "voicemail" category first) - this will hang up and move to the next lead immediately.
Selecting the voicemail category when dispositioning the lead.
Using Voicemail Drop - Screencast
Here's a short screencast showing how it works in practice.