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Agent Getting Started
Agent Getting Started
Are you a new agent? Check out these helpful articles to get started.
18 articles in this collection
Written by
Jeppe Liisberg
New Agent? Start Here
An introduction to Myphoner for agents
Written by
Jeppe Liisberg
Updated over a week ago
Setting Up Your Account - Agent
Getting started with Myphoner as an agent
Written by
Jeppe Liisberg
Updated over a week ago
Understanding the Call Tab
Scheduled, claimed, work log and calls & recordings tabs!
Written by
Jeppe Liisberg
Updated over a week ago
Add Text Messaging to Your User Account
Easily add text messaging to your user profile
Written by
Jeppe Liisberg
Updated over a week ago
Your Preferences
Where and how to setup your preferences in Myphoner
Written by
Jeppe Liisberg
Updated over a week ago
Working Preferences
Learn how to personalize your experience
Written by
Jeppe Liisberg
Updated over a week ago
Setting Up Your Dialler
Learn how to setup the dialler
Written by
Jeppe Liisberg
Updated over a week ago
Using MyPhoner Voice - Agent
Learn how to setup & use Myphoner Voice as an agent
Written by
Jeppe Liisberg
Updated over a week ago
Email Setup - Outlook 365
How to Connect Outlook 365 to send emails in Myphoner
Written by
Jeppe Liisberg
Updated over a week ago
Email Setup - Gmail
How to sync your Office 365 or Gmail Email with Myphoner
Written by
Jeppe Liisberg
Updated over a week ago
Your Email Signature
How to setup your email signature
Written by
Jeppe Liisberg
Updated over a week ago
Email Dropbox
Understand what email dropbox is and how it works.
Written by
Jeppe Liisberg
Updated over a week ago
Notifications
Change what type of notifications you receive
Written by
Jeppe Liisberg
Updated over a week ago
Leads
Understand how to work with leads
Written by
Jeppe Liisberg
Updated over a week ago
Understanding the Queue
What is the queue and how does it work?
Written by
Jeppe Liisberg
Updated over a week ago
Comments & Actions
Learn how to follow up after a call.
Written by
Jeppe Liisberg
Updated over a week ago
Time Tracking with Myphoner
How to Track Time using Myphoner
Written by
Jeppe Liisberg
Updated over a week ago
Using Voicemail Drop
Learn how to utilize voicemail drop as an agent
Written by
Jeppe Liisberg
Updated over a week ago