Myphoner

New Agent? Start Here

Getting started with Myphoner as an agent

Setting Up Your Account - Agent

Scheduled, claimed, work log and calls & recordings tabs!

Understanding the Call Tab

Where and how to setup your preferences in Myphoner

Your Preferences

Working Preferences

Setting Up Your Dialler

Learn how to setup & use Myphoner Voice as an agent

Using MyPhoner Voice - Agent

Send and receive email through your existing email account inside Myphoner

Connect and use your Gmail or Outlook Email

Your Email Signature

Understand what email dropbox is and how it works.

Email Dropbox

Change what type of notifications you receive

Notifications

Leads

Understanding the Queue

Comments & Actions

Time Tracking with Myphoner

Learn how to utilize voicemail drop as an agent

Using Voicemail Drop

Easily add text messaging to your user profile

Add Text Messaging to Your User Account

Learn how to send text messages directly in Myphoner

Sending Texts in Myphoner

Jeppe Liisberg

Are you a new agent? Check out these helpful articles to get started.

Agent Getting Started

Privacy Policy

Terms of Use

Find answers and get help from Intercom Support and Community Experts

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