All Collections
Getting Started
Setting up telephony
Setup Text Messaging Integration
Setup Text Messaging Integration
Learn how to setup text messaging for your team.
Jeppe Liisberg avatar
Written by Jeppe Liisberg
Updated over a week ago

Sending messaging with Myphoner takes a few simple steps to get started. We offer integration with SMS-iT Gateway (for using your own SIM card), SMS-iT Cloud (fully hosted solution), MessageBird and Twilio; the choice is yours on which messaging platform will work best for you.

Before getting started with the integration with Myphoner, please ensure you've signed up with either service & have the relevant details.

Choose Provider

SMS-iT

A powerful omnichannel and marketing platform, that enables users to generate new leads, reduce churn and engage with their customers. Whether it's through a SIM card for high reliability (Gateway solution), a toll-free number for customer support or a local number for regional reach (Cloud solution).

Sign up for Gateway solution

Sign up for Cloud solution

After registering, proceed to "Get new number" to receive a new local number for free. You can buy more numbers too. For the decentralized (Gateway) version, your SMPP number or existing SIM-card number would automatically be configured as your number.

Please find the instructions to set up inbound texts below.

Message Bird

A leader in communication, simple to configure, to get started:

Sign Up

Once you have signed up, you'll need to configure the account and add credits before starting to send messages; check out the help section on Message Bird for more information. Please find the instructions to set up inbound texts below.

Twilio

One of the world's largest VoIP & messaging platforms, the setup is a bit more technical; however, it is a great choice if you already use them for other services such as VoIP.

Sign Up

Configuring Twilio for text messaging (SMS) will be your next step. Check out their help articles to get you started. Please find the instructions to set up inbound texts below.

Setup Text Message in Myphoner

  1. Go to Manage > Settings > Messaging

  2. Select the provider you wish to use.

  3. Depending on which provider you are integrating with, you'll need to take different steps - follow the instructions on the page.

  4. Once completed, you'll be ready to send and receive text messages in Myphoner.

Each user will need to make Text Messaging active on their user profile; we've made a handy article on how to do this. You can also set up text templates for easy one-click sending

Did this answer your question?