Understanding Myphoner’s Calling Rates and Estimating Costs
Myphoner offers clear and flexible pricing for inbound and outbound calls, allowing you to estimate your costs based on your usage. Here’s how the pricing works:
Pricing for Specific Regions
Routed Numbers: For routed numbers in most countries, the cost is €5 per number per month.
To check rates for your region or more details on these rates, navigate to the Manage -> Voice -> Rates section in the Myphoner application. Here, you can see pricing for specific destinations globally. Rates differ per destination and change over time, so always check the current rates there or on our coverage pages -- each country page has a rates section and a call cost estimator.
European destinations: Rates assume you call with an EEA caller ID. Calling some European mobiles from a non-EEA caller ID can cost much more.
Business and service numbers: Calls to non-geographic, toll-free and premium numbers cost considerably more, and are blocked by default by the max rate per call limit.
How Call Charges Are Calculated
Calls are paid for from your prepaid Voice balance. Myphoner charges are based on connected calls only, ensuring that you only pay for actual call connections. Charges are calculated as follows:
Rate per Minute: The rate for each destination is found under Manage -> Voice -> Rates.
Billing Increments: Each call is rounded up to the next started minute. This means, for example, that a call lasting 1 minute and 45 seconds will be billed as 2 minutes.
There are no connection fees, and unanswered calls do not incur any charges. Connecting to a voicemail counts as a connected call and is billed the same way.
Estimating Costs Based on Usage
To estimate your weekly or monthly calling costs:
Make a First Guess: Use the call cost estimator on the coverage page for the country you call.
Run Real Calls: Call as you normally would for a while, until you have a stable, representative day.
Measure and Project: Look up that day in the Voice report under Review -> Voice with Report type: Cost, and project a month from it.
Your real usage is the most accurate estimate, as costs depend on your destinations, your connect rate and how long your calls last.