Find the Calling Setup That Fits Your Workflow
Myphoner works with several calling options -- from a fully integrated dialler to your existing phone. This guide helps you pick the right one.
Quick Decision Guide
Want the simplest start? Use your smartphone or an existing softphone. You can upgrade to Myphoner Voice or Twilio later without losing any data.
Want maximum calling features? Choose Myphoner Voice. It is the only option with call recording, voicemail drop, auto-dial, intelligent retry, and reputation monitoring built in.
Already using Twilio? Connect your existing Twilio account for a built-in webphone experience without switching providers.
The Options at a Glance
Myphoner Voice | Twilio | Smartphone | Softphone | |
What it is | Myphoner's built-in VoIP dialler | Your Twilio account connected to Myphoner | Call from your mobile phone while working in Myphoner | Click-to-dial with your own VoIP app |
Best for | Teams and solo callers who want everything in one place | Organizations already invested in Twilio | Getting started quickly with zero setup cost | Callers with an existing VoIP provider they prefer |
Setup effort | Medium -- add payment, create a number | Medium -- enter Twilio credentials, Myphoner handles the rest | Minimal -- log in on your phone | Medium -- install and configure a softphone |
Calling cost | Pay-per-minute (e.g. ~EUR 0.02/min US) + number rental | Twilio rates (billed by Twilio) | Your mobile plan | Your VoIP provider rates |
Call recording | Yes | No | No | No |
Voicemail drop | Yes | No | No | No |
Auto-dial & retry | Yes | No | No | No |
Inbound calls | Yes (plan-dependent) | Yes (plan-dependent) | No | Depends on provider |
Reputation dashboard | Yes | No | No | No |
Plan required | All plans (some features need Premium) | All plans | All plans | All plans |
Myphoner Voice
Myphoner Voice is the built-in VoIP dialler. It runs in your browser -- no software to install.
Choose this if:
You want call recording, voicemail drop, or auto-dial
You need inbound call routing with call groups and IVR menus
You want caller ID reputation monitoring and smart rotation
You prefer one vendor for both CRM and telephony
What it costs:
From EUR 27/month per dialler seat (does not include call minutes)
EUR 5/month per rented phone number (most countries)
Per-minute rates for connected calls (e.g. ~EUR 0.02/min for US destinations)
Get started: Using Myphoner Voice
Twilio
Connect your own Twilio account and call through Myphoner's built-in webphone. Myphoner automatically configures TwiML apps and API keys -- no custom code needed.
Choose this if:
Your organization already uses Twilio
You want a browser-based dialler without switching telephony providers
You need both outbound and inbound calling through Twilio numbers
What it costs:
Billed directly by Twilio (Myphoner does not add a markup)
Get started: Connect Your Twilio Account
Smartphone (Myphoner Mobile)
Use your regular mobile phone to make calls while Myphoner manages your queue. Open Myphoner in your phone's browser, start working a list on your computer, and your phone prompts you when a new lead appears.
Choose this if:
You want the fastest possible setup with no extra cost
You already have a mobile plan with calling included
You prefer making calls from a phone rather than a computer
What it costs:
Nothing beyond your existing mobile plan
Get started: Using a Smartphone with Myphoner
Softphone (Click-to-Dial)
If you already use a VoIP softphone like Bria, Zoiper, RingCentral, or Zoom Phone, Myphoner can trigger it when you click a phone number. The call is handled entirely by your softphone and VoIP provider.
Choose this if:
You have a VoIP provider and softphone you are happy with
You want to keep telephony separate from your CRM
Your organization already pays for RingCentral, Zoom Phone, or similar
What it costs:
Your existing VoIP provider rates
Supported softphones:
Get started: How Do I Activate the Dialler?
Can I Switch Later?
Yes. Your calling option is a preference setting -- changing it does not affect your leads, lists, or call history. You can start with your smartphone today and move to Myphoner Voice next month without losing anything.
Still Not Sure?
If you are evaluating Myphoner and want to try calling before committing to a telephony setup, start with Smartphone. It requires no configuration and lets you experience the queue and workflow immediately.
For the full list of dialler configuration options, see How Do I Activate the Dialler?.