Myphoner Voice is built right in to the interface and requires no setup or configuration for your agents.
To enable and start using Myphoner Voice, please view our short screencast (1:30) or follow the instructions below.
Manage -> Account -> Dialler to view your options and opt in.
Once enabled, you'll see a new menu under Manage -> Voice, where you can view call rates, add Caller IDs, configure recordings etc.
Myphoner Voice does not exclude using other dialling options, and you can opt out at any time - you can even experiment with just a few agents and keep the rest on another dialler, until you are sure it works the way you want it to.
When everything is ready, you should change the dialler for each of your agents to Myphoner Voice to complete the transition.
Please do not hesitate to contact support if you have any questions.
Myphoner Voice is currently available for customers in Europe, USA and Canada, and we are continuing to work on the solution and plan to offer it in other parts of the world as well.
You need to be on the Prospect plan to use Myphoner Voice.